Guide to Giving Effective Feedback

Guide to Giving Effective Feedback

BY CYNTHIA MORRISON PHOEL, SHARON GRADY, AMY GALLO, CHRISTINA BIELASZKA-DUVERNAY, JEAN-FRANCOIS MANZONI, TIMOTHY BUTLER, JEAN-LOUIS BARSOUX, TAMMY ERICKSON, PETER BREGMAN, TOM KRATTENMAKER

Source: Harvard Business Review

134 pages. Publication Date: feb 09, 2011. Prod. #: 10667-SBC-ENG

Are you struggling with a problem employee? Worried about losing your star performer to competitors? Do you dread annual performance appraisals? Praying for a reorg to relieve you of that slacker isn't the answer-frequent feedback is. Brimming with actionable advice on everything from delivering detailed on-the-spot feedback to determining if your employee is ready for a promotion, this guide will give you the tools and confidence you need to master giving effective feedback. Whether your employees are on track or off base, learn how to: incorporate ongoing feedback into your daily interactions with employees; highlight the impact of your employee's behavior on his team and the larger organization; coach your star performer to the next level; reinforce organizational values and goals with recognition of individuals' performance; deliver constructive criticism without generating anger or defensiveness; transform performance appraisals from dreaded meetings into catalysts for growth; and motivate your people even when financial times are tough.

This collection includes: Giving Effective Feedback: Why and How; Feedback That Works; Giving a High Performer Productive Feedback; Are You Using Recognition Effectively?; A Better Way to Deliver Bad News; The Set-Up-to-Fail Syndrome; The Double Meaning of "Feedback"; Stop Worrying About Your Employees' Weaknesses; Formal Performance Appraisals; Appraising Employee Performance in a Downsized Organization; Making Sure Your People Succeed: How to Set and Support Employee Goals; When to Reward Employees with More Responsibility and Money; How to Navigate Bonus Season; and Tips for Record Keeping.

Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.